Terms of Use
Effective Date: 07/01/2024
By accessing or using the services provided by NOVO Repairs ("we," "us," or "our"), you ("user" or "you") agree to these Terms of Service. If you do not agree to these terms, please do not use our services.
NOVO Repairs offers mobile mechanic services, including vehicle diagnostics, maintenance, and repairs at customer-specified locations. All services are subject to availability and the terms outlined in this agreement.
Accurate Information: You agree to provide accurate, complete, and current information about your vehicle and contact details.
Safe Environment: You are responsible for ensuring a safe and accessible environment for our mechanics to perform their work.
Payment: You agree to pay for services rendered in a timely manner as specified at the time of service.
Illegal Use: You may not use our services for any unlawful purposes or activities. Unauthorized Access: You may not attempt to access or interfere with our systems or data in any unauthorized manner.
Rescheduling: You must notify us at least 24 hours in advance to reschedule an appointment. Failure to do so may result in a rescheduling fee. Cancellations: Cancellations made within 24 hours of the scheduled appointment may incur a cancellation fee, which will be communicated at the time of cancellation.
All content, including text, graphics, logos, and software related to our services, is owned by NOVO Repairs or its licensors and is protected by intellectual property laws. You may not use any content from our services without our prior written consent.
No Warranties: Our services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. Limitation of Liability: To the fullest extent permitted by law, NOVO Repairs is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services. Our total liability to you for any claim arising out of these Terms of Service shall not exceed the amount paid by you for the specific service giving rise to the claim.
Governing Law: These Terms of Service are governed by and construed in accordance with the laws of California, USA. Mandatory Arbitration: Any disputes or claims arising out of or relating to these Terms of Service or our services will be resolved through binding arbitration in California, USA. Arbitration will be conducted in accordance with the rules of the American Arbitration Association (AAA). Judgment on the arbitration award may be entered in any court having jurisdiction. Class Action Waiver: You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class, consolidated, or representative action.
We reserve the right to terminate or suspend your access to our services, without prior notice, for any reason, including if we believe you have violated these Terms of Service.
You agree to indemnify, defend, and hold harmless NOVO Repairs, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services or any breach of these Terms of Service.
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services following the posting of changes constitutes your acceptance of the new Terms.
If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
For questions or concerns about these Terms of Service, please contact us at support@novorepairs.com.
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